Shipping policy

PROCESSING TIMES

Orders are shipped Monday to Friday excluding holidays and take up to 4 business days to be processed.

All orders are shipped with a tracking number and delivery confirmation.

All order information is Final. We cannot change the shipping address after an order is placed for any reason. Please ensure to use correct shipping address and payment method before checking out. 

* Please note that we are unable to cancel any order that started processing.

TRANSIT TIMES

CANADA

All orders from Canada are shipped through Canada Post Standard Shipping Service (3-5 business days).

* FREE Shipping is eligible on orders from Canada only.

USA

All orders from USA are shipped through UPS Standard Ground Shipping (3-5 business days).

WORLDWIDE

We ship to more than 200 international countries worldwide by DHL Express Shipping (2-3 business days). Once the package reaches your country it will be processed and handled by the foreign Customs for appropriate clearance. Your package will be delivered by the partnering local Post Office.

* Please note that any customs fees, taxes, or duties are not included in the final checkout price and are the responsibility of the customer. We have no control over these charges and can't predict what they may be.


DELIVERY FOR CANADA

All orders in Canada are shipped through Canada Post. We have chosen Canada Post for their reputation of being on-time and their great customer service. Canada Post also has one of the lowest shipping rates in Canada, and our business model is all about our clients paying less. We believe if we can make our clients save money on shipping but still get the same quality that they expect.


DELIVERY FOR UNITED STATES

All orders in the United States are shipped through UPS Ground Shipping. For shipping to the United States we thought the best decision was to go with the most reputable shipping company in the country. UPS always delivers and continues to be the most trusted shipping company in the United States. They get items shipped out very quickly and effectively. We want to give the best possible service to our clients and quality shipping is a great part of our online shopping experience.

DELIVERY WORLDWIDE

We ship to more than 200 international countries worldwide by DHL Express. Having DHL on our side for international delivery gives us confidence on providing the best shipping option to our customers.